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Guidelines on booking, payment, cancellation, and rescheduling for sessions with this practice.
Full payment is taken up front to confirm and reserve your session slot.
Notice: 24 hours. Cancellations made at least 24 hours prior to the session time are eligible for rescheduling or refund.
You may reschedule your session up to 24 hours before your scheduled appointment time.
Clients under 18 years of age require parental or guardian consent before commencing therapy sessions.
When you select a date and start time on our booking page, that slot is temporarily held for 15 minutes to allow you to complete payment. During this window, no other client can reserve that time slot.
Your booking is officially confirmed only after payment is verified by our server. The confirmation page displayed on screen immediately following successful payment serves as your proof of booking.
All sessions offered on this site are conducted online. Meeting access details are arranged directly between you and the practitioner prior to your session time. There is no in-person clinic address.
In the rare situation where payment is completed after a 15-minute hold has expired and the slot has already been taken by another client, the session cannot be confirmed. In such cases, the practitioner will arrange a full refund to your original payment method within 5 to 7 business days or offer an alternative mutually agreed slot.
This site does not offer self-serve cancellation or rescheduling buttons. To cancel or request a date or time change for a booked session, please contact the practitioner by email as outlined on our Contact page. Please send your request as early as possible with your full name and scheduled session details.
Last updated: 12 October 2026